Book a demo or request a quote
Leave your details and we'll reply within one working day, or email info@genedu.ai.
What's in the demo
- 30-minute online or on-site demo
- Live generation with your subjects and grades
- Grant proposal suggestions and requirement mapping
- Free demo accounts (teacher + student roles)
- On-premises and custom-domain assessment
Contact
- 24-hour support hotline24/7
- 3578 7878
- Phone
- 3578 7888
- Fax
- 3578 7877
- Sales WhatsApp
- 5113 0000
- info@genedu.ai
Not just the IT coordinator or a named contact — any teacher, student or parent can call the hotline. Schools do not need to staff a first-line help desk.
Teachers, students and parents reach a real person — any time
Very few education-technology companies are willing to run a 24-hour human hotline for schools. GenEdu AI's support line 3578 7878 never closes: a teacher planning lessons at midnight, a student whose submission failed the night before an exam, a parent checking a notice after work — all can call directly, without waiting for office hours.
24-hour support hotline3578 7878365 days · 24 hours · answered by peopleFor everyone in the school
Not just the IT coordinator or a named contact — any teacher, student or parent can call the hotline. Schools do not need to staff a first-line help desk.
Nights and holidays included
Lesson planning happens in the evening, homework after school, parents check notices after work. Our support hours follow school life, not office hours.
Support ID + PIN verification
Every user has a personal 10-digit support ID and 4-digit PIN under Settings → 24-hour support. Read them out on the call to verify identity — we never ask for passwords.
Works for on-premises too
Even when the platform runs on the school's own server, support IDs are issued by the GenEdu central platform — same hotline, same process.